Refund policy

At Gahatveda, we are committed to delivering premium-quality Kulatthikā products. Customer satisfaction is important to us.

Eligible Returns

• You may request a return, replacement, or refund if:
• The product arrives damaged or defective.
• The product received is different from the item ordered.
• The package is tampered with before delivery.
• The product is missing from your order.

Return Request Timeline

All return or replacement requests must be submitted within 48 hours of receiving the order. Clear photographs or videos may be required for verification.

Non-Returnable Items

For hygiene and food safety reasons, opened, consumed, or partially used food products cannot be returned unless there is a verified quality issue.

Refund Processing

Approved refunds will be processed to the original payment method within 5–10 business days.